Privacy Policy

This site is now a static archive of the closed PaintPaw store. It has no checkout, no accounts, no forms, and sets no cookies of its own — nothing you do here is collected or stored. The policy below is kept for reference and describes how paintpaw.com handled personal information while it was an operating store.

This Privacy Policy describes how paintpaw.com (the “Site” or “we”) collected, used, and disclosed Personal Information when visitors browsed or made a purchase from the Site.

Collecting personal information

Device information — browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and interaction with the Site. Collected automatically via cookies, log files, and pixels, to load the Site accurately and to analyze Site usage. Shared with our processor, Shopify.

Order information — name, billing/shipping address, payment information, email address, and phone number. Collected directly from you, to fulfill orders, process payment, arrange shipping, and screen for fraud. Shared with Shopify, Stripe, and PayPal.

Customer support information — name, address, email, and phone number, collected when you contacted support. Shared with Shopify, Gorgias, and Google.

Minors

The Site was not intended for individuals under the age of 16. We did not intentionally collect Personal Information from children.

We shared Personal Information with service providers to fulfill our contracts with customers — primarily Shopify (which powered the store), as well as payment processors and analytics/advertising partners such as Google Analytics. We could also share information to comply with applicable law or to protect our rights.

Behavioural advertising

We used tools like Google Analytics and advertising partners to serve targeted ads based on Site usage. Visitors could opt out via each provider’s own settings (Facebook, Google, Bing ad settings) or via the Digital Advertising Alliance’s opt-out portal.

For residents of the EEA, personal information was processed under GDPR lawful bases including consent, contract performance, legal compliance, and legitimate interests, with the right to access, correct, port, or erase personal data on request. California residents had equivalent rights under the CCPA. Requests could be made via the contact details below.

Automated decision-making

Our processor Shopify used limited automated decision-making to prevent fraud (for example, temporary denylisting of IP addresses or cards associated with repeated failed transactions), which did not have a legal or otherwise significant effect on individuals.

Cookies

The live store used functional, performance, advertising, and social/content cookies to remember preferences and understand Site usage. The current static archive site does not set any cookies.

Retention

Order-related Personal Information was retained for our records unless a customer requested erasure.

Contact

Questions about this policy, or requests to access, correct, or erase previously collected data, can be sent to hello@paintpaw.com.