Artwork creation takes 2-4 business days. Once the artwork is ready, we’ll send a proof to your email. You have 5 days to either request changes or approve the proof. If 5 days go by and we don’t hear from you, the proof gets automatically approved and we'll ship the portrait to you. If you haven't received a proof within 4 business days of placing your order, please reach out to us.
Estimated shipping times:
US: 4-15 days
Canada: 4-16 days
UK: 4-9 days
Europe: 6-18 days
Australia: 6-19 days
Rest of the World: 7-22 days
Our pet portraits are printed on premium, matte 200 GSM paper that’s both durable and FSC-certified for environmental sustainability.
The frame is made of wood with a plexiglass cover.
Every portrait comes in robust packaging, ensuring your keepsake arrives in pristine condition, ready to be the centerpiece of any room.
Should any issues arise, or your portrait arrives damaged, please reach out to us at firstname.lastname@example.org for prompt assistance.